Data Protection · Player Privacy · Pakistani Players
This Privacy Policy describes the personal data that d111 collects from Pakistani players, the purposes for which that data is processed, the parties with whom it may be shared, and the rights available to you as a data subject. By accessing or using any d111 service, you confirm your acceptance of this Privacy Policy in full. Please read it carefully before registering an account or making a deposit.
10 Sections
Full Privacy Agreement
All data transmitted between your device and the d111 platform is protected by 256-bit SSL/TLS encryption. This applies to account login, payment processing, KYC document uploads, and live chat communications. Your personal and financial information is never transmitted in plain text over any network.
Player personal data at d111 is stored on encrypted servers that are logically and physically segregated from the platform's operational infrastructure. Access is restricted to authorised personnel only, under strict role-based access controls and audit logging. No personal data is stored on local devices or portable media.
Pakistani players registered on d111 have the right to access a copy of the personal data held about them, request corrections to inaccurate data, and request erasure of their data subject to applicable legal retention requirements. All data subject requests can be submitted via the d111 live support channel.
d111 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes under any circumstances. Data shared with third parties is limited to what is strictly necessary for payment processing, identity verification, licensing compliance, and platform security — and only with parties who are contractually bound to data protection standards.
Your registered Pakistani mobile number is used exclusively for account verification, transaction notifications, support communications, and promotional messages where you have consented. It is never shared with unrelated third parties and is stored in encrypted form within d111's identity management system.
Players can withdraw consent for marketing communications at any time through the d111 account notification settings or by contacting support. Opt-out requests are processed within 48 hours. Players who activate self-exclusion are automatically removed from all d111 promotional communication lists immediately.
d111 ("the Platform", "we", "us") respects the privacy of every Pakistani player who uses its services and is committed to handling personal data responsibly, transparently, and in accordance with the data protection obligations imposed by our international gaming licence and applicable privacy legislation.
This Privacy Policy applies to all personal data collected through the d111 website at d111.today, the d111 account registration process, the deposit and withdrawal system, the cricket sportsbook, casino and slot games, live dealer tables, the live support chat, and any promotional communications sent by d111 to registered Pakistani players.
This Privacy Policy should be read in conjunction with the d111 Terms & Conditions, which govern your overall use of the platform. Where there is any conflict between this Privacy Policy and the Terms & Conditions regarding data handling, this Privacy Policy takes precedence.
By registering an account or continuing to use d111 services after the effective date of this policy, you acknowledge that you have read and understood how d111 collects, processes, and protects your personal data as described in this document.
For the purposes of this Privacy Policy, d111 is the data controller responsible for the personal data of its registered Pakistani players. d111 operates the d111.today platform under an international gaming licence and is subject to the data protection and privacy compliance requirements imposed by that licence.
Questions, requests, and complaints relating to the handling of personal data by d111 may be directed to the d111 data protection team via the live support chat function available on the platform 24 hours a day, 7 days a week, including PSL match days and Pakistani public holidays.
d111 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations across the platform. The DPO reviews all data collection practices, third-party data sharing arrangements, and responds to formal data subject requests within the timeframes set out in Section 9 of this Privacy Policy.
d111 collects personal data from Pakistani players through several channels, including account registration, KYC verification, payment processing, platform usage, and voluntary communications with the support team. The categories of personal data collected by d111 are described below.
When you create a d111 account, we collect your chosen username, a registered Pakistani mobile number (used as your primary account identifier), a password (stored in irreversibly hashed form — never in plain text), and your confirmation that you are aged 21 or above and agree to the d111 Terms & Conditions and this Privacy Policy.
As part of our Know Your Customer obligations under our international gaming licence, d111 may request the following identity documents from Pakistani players:
d111 records all deposit and withdrawal transactions associated with your account, including transaction amounts in PKR, timestamps, payment method references (e.g., JazzCash transaction IDs, EasyPaisa reference numbers, bank transfer confirmation codes), and transaction outcomes. Financial transaction records are retained for a minimum of 5 years in compliance with anti-money laundering record-keeping requirements.
d111 maintains a full record of each player's gaming and betting activity on the platform, including game sessions, wager amounts, game outcomes, win and loss history, cricket and sports bets placed, live dealer table activity, and bonus usage. This data is used for dispute resolution, regulatory reporting, responsible gaming monitoring, and platform improvement purposes.
d111 automatically collects certain technical data when you access the platform, including your IP address, device type and operating system, browser type and version, session duration, pages visited within the d111 platform, and error logs. This data is collected for security, fraud prevention, and platform performance optimisation purposes.
| Data Category | Collection Method | Primary Purpose |
|---|---|---|
| Registration Data | Account signup form | Account creation & authentication |
| KYC / Identity Documents | Document upload portal | Age & identity verification, AML compliance |
| Financial Transaction Records | Payment gateway integration | Payment processing, AML record-keeping |
| Gaming & Betting History | Platform activity logging | Dispute resolution, responsible gaming, reporting |
| Technical & Device Data | Automatic server logging | Security, fraud detection, performance |
| Support Communications | Live chat, email correspondence | Customer service, quality assurance |
d111 processes the personal data of Pakistani players for the following specific, documented purposes only. Data is never processed for purposes incompatible with those stated at the time of collection.
d111 processes personal data on the following legal bases, which are assessed individually for each data processing activity:
d111 does not sell, rent, or commercially transfer the personal data of Pakistani players to third parties. Data sharing is limited to the following strictly necessary categories of recipients, each of whom is subject to contractual data protection obligations:
JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the transaction data necessary to process your PKR deposits and withdrawals. Each of these payment partners processes data under their own privacy policies and is subject to applicable Pakistani financial regulation and data protection requirements.
d111 uses licensed third-party KYC and identity verification providers to assist with the verification of Pakistani CNIC documents and mobile number ownership. These providers are contractually restricted to processing your data solely for identity verification purposes on behalf of d111.
Live dealer game studios and slot game providers whose products are available on d111 may receive limited session data (such as bet amounts and game outcomes) to support in-game functionality, dispute resolution, and game audit logging. These providers do not receive identifying personal data beyond what is technically required for game operation.
d111 may be required to disclose player data to our licensing authority, financial intelligence units, or law enforcement agencies where required by law, court order, or regulatory direction. Such disclosures are made only to the extent strictly required by the applicable legal or regulatory obligation.
d111 never shares your personal data with third-party marketing agencies, data brokers, or advertising networks. All data sharing arrangements are subject to formal data processing agreements that restrict recipients from using your data for any purpose beyond that for which it was shared.
d111 retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by our licensing obligations and applicable legal requirements. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with d111's data disposal procedures.
d111 implements a comprehensive set of technical and organisational security measures designed to protect the personal data of Pakistani players against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no online system can guarantee absolute security. d111 encourages Pakistani players to protect their own accounts by using strong, unique passwords, enabling SMS two-factor authentication, and reporting any suspected unauthorised account activity to d111 support immediately.
Pakistani players registered on d111 have the following rights with respect to the personal data held about them. These rights may be exercised by contacting the d111 data protection team via live support chat at any time.
You have the right to request a copy of the personal data that d111 holds about you. d111 will respond to access requests within 30 days of receipt. The response will include a description of the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
You have the right to request correction of any inaccurate personal data held about you on d111. Correction requests for account registration data (such as name or mobile number) may require supporting documentary evidence before they can be processed, to maintain the integrity of the KYC record.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing based on legitimate interests. Note that d111 is required to retain certain categories of data for the minimum retention periods set out in Section 7 of this policy, and erasure requests cannot override these legal obligations.
You have the right to request that d111 restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data held or where you have objected to processing pending a determination of d111's legitimate grounds.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred directly to another controller where technically feasible.
Where d111 processes your data on the basis of consent (principally for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. Consent can be withdrawn through your d111 account notification settings or by contacting support directly.
To exercise any of the above rights, contact the d111 support team via live chat. Requests will be acknowledged within 48 hours and fulfilled within 30 calendar days. Identity verification may be required before processing your request to protect against unauthorised data subject requests.
d111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, new regulatory requirements, or updated platform features. Material changes to this Privacy Policy will be communicated to Pakistani players via SMS to their registered mobile number and/or a notification on the d111 platform at least 14 days prior to the effective date of the change. Continued use of d111 services following notification of a material change constitutes acceptance of the updated Privacy Policy.
The d111 website uses session cookies and persistent cookies to maintain your login state, remember your platform preferences, and support essential security functions such as CSRF protection. d111 does not use third-party advertising cookies or cross-site tracking technologies. You may disable cookies in your browser settings; however, doing so may affect the functionality of certain d111 platform features, including the ability to remain logged in during a session.
The d111 platform does not contain links to external third-party websites. This Privacy Policy applies exclusively to data processing activities conducted by d111 through the d111.today platform. d111 is not responsible for the privacy practices of third-party payment providers accessed via their own separate interfaces.
For any queries, requests, or concerns relating to this Privacy Policy or the handling of your personal data by d111, please contact the support team via the live chat function available on the platform at all times, including PSL match days and Pakistani public holidays. Our average live chat response time is 3–5 minutes, and data protection queries are escalated to the DPO team within 24 hours of receipt.
Our Pakistani support team handles all data protection queries around the clock. Access your account or visit our responsible gaming page to manage your settings.
21+ only. Please gamble responsibly. d111 is an internationally licensed platform.
d111 is a 21+ Platform — Play Responsibly
By using d111 you confirm that you are 21 years of age or older and accept both the Terms & Conditions and this Privacy Policy. Gambling involves financial risk. Never stake funds you cannot afford to lose. Responsible gaming tools including self-exclusion, deposit limits, and session reminders are available in your account settings. Visit our Responsible Gaming page for further guidance.